The Opportunity
Help AFC Ann Arbor grow attendance, ticket revenue, and customer relationships while gaining hands-on experience with both the technical and business sides of sports ticketing.
A significant focus will be developing new audiences through group ticket sales to businesses, organizations, youth groups, schools, and other communities.
What You'll Do
- Support setup and administration of season and single-game ticket products.
- Maintain accurate customer-facing ticketing information.
- Develop group-sales prospect lists and conduct outbound outreach.
- Support group customers through the purchase and matchday experience.
- Help administer youth and community ticket initiatives.
- Analyze ticket sales, attendance, redemption, and customer behavior.
- Help improve the ticket-purchasing and matchday-entry experience.
Who We're Looking For
Relevant programs include sports management, business, marketing, sales, hospitality, economics, analytics, communications, or related programs.
Organization, comfort learning technology, strong interpersonal communication, customer orientation, and willingness to conduct outbound outreach are important.
Schedule & Matchday Expectations
Attendance at selected AFC Ann Arbor home matches is expected to support ticketing systems, group arrivals, customer experience, and special programs. Away-match attendance is not required.